advanced-coupons-for-woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/wwwroot/pengshuai.top/wp-includes/functions.php on line 6114advanced-coupons-for-woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/wwwroot/pengshuai.top/wp-includes/functions.php on line 6114advanced-coupons-for-woocommerce-free domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/wwwroot/pengshuai.top/wp-includes/functions.php on line 6114woo-cart-abandonment-recovery domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/wwwroot/pengshuai.top/wp-includes/functions.php on line 6114ast-pro domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/wwwroot/pengshuai.top/wp-includes/functions.php on line 6114$ 212.44 $ 169.95
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as UPS, DHL, USPS, FedEx, and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction! CUSTOMERCARE@LUVMEHAIR.COM
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at CUSTOMERCARE@LUVMEHAIR.COM, and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it by clicking [CANCEL MY ORDER]. Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). [NEED TO RETURN] |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days. [NEED TO EXCHANGE]
4. Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Refunds through the original payment channel. If the card used has expired, contact the card issuer for assistance.
5. Repair Service
We provide a repair service for Luvme wigs requiring fixing due to non-human damage. Available for orders within 90 days from receipt. Initiate the repair process:
|
Steps |
Details |
|
1. Submit Repair Request |
Contact us with pictures or videos for our staff to assess repair feasibility. |
|
2. Receive Mailing Address |
We'll provide the mailing address upon approval. Note: You're responsible for shipping costs. |
|
3. Repair Completion |
Repair time up to 30 days, with possible additional time after evaluation. [NEED TO REPAIR] |
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at CUSTOMERCARE@LUVMEHAIR.COM, and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it by clicking [CANCEL MY ORDER]. Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). [NEED TO RETURN] |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days. [NEED TO EXCHANGE]
4. Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Refunds through the original payment channel. If the card used has expired, contact the card issuer for assistance.
5. Repair Service
We provide a repair service for Luvme wigs requiring fixing due to non-human damage. Available for orders within 90 days from receipt. Initiate the repair process:
|
Steps |
Details |
|
1. Submit Repair Request |
Contact us with pictures or videos for our staff to assess repair feasibility. |
|
2. Receive Mailing Address |
We'll provide the mailing address upon approval. Note: You're responsible for shipping costs. |
|
3. Repair Completion |
Repair time up to 30 days, with possible additional time after evaluation. [NEED TO REPAIR] |
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at CUSTOMERCARE@LUVMEHAIR.COM, and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it by clicking [CANCEL MY ORDER]. Please note, cancellations cannot be processed once the order is shipped.
2. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). [NEED TO RETURN] |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days. [NEED TO EXCHANGE]
4. Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Refunds through the original payment channel. If the card used has expired, contact the card issuer for assistance.
5. Repair Service
We provide a repair service for Luvme wigs requiring fixing due to non-human damage. Available for orders within 90 days from receipt. Initiate the repair process:
|
Steps |
Details |
|
1. Submit Repair Request |
Contact us with pictures or videos for our staff to assess repair feasibility. |
|
2. Receive Mailing Address |
We'll provide the mailing address upon approval. Note: You're responsible for shipping costs. |
|
3. Repair Completion |
Repair time up to 30 days, with possible additional time after evaluation. [NEED TO REPAIR] |
| Product Name | Brazilian Deep Wave Hair 4 Bundles Virgin Human Hair With Lace Frontal |
| Hair Color | Natural Black |
| Hair Length | 10-30 Inch |
| Hair Texture | Deep Wave |
| Hair Type | Brazilian Hair |
| Hair Weight | 100±5g/pc |
| Items / Package | 4 Bundles With Lace Frontal |
| Hair Quality | 100% Virgin Hair, Tangle Free, No Shedding, Soft & Bouncy |
| Characteristics | Natural Root-to-Tip hair only, Can Be Ironed, Bleached & Dyed |
| Shipping Time | Within 3-5 working days |
rose batoum –
The customer service is beautiful and very perfessional and I love how fast it came how identical it looks to the picture how it does shed and how full it looks I love it and will be ordering from it again soon.
Jasmaine Mayeux –
This hair gives me life. Shipping was extremely fast.If you want a natural,bouncy, feel and look like your real hair type of hair, this is it.
Azhaar Mohamoud –
The hair is just perfect, curl pattern amazing not my first time buying from this company I’ve bought wigs but it’s my first time Buying bundles from them. Love it it’s very beginner friendly did my installation myself although I’m not a beginner.
Ko Yaphet –
I used the hair for 3 weeks now! it still soft and shiny! I love Mscoco hair so much, it’s the best hair I have ever had. It doesn’t irritate my scalp, it’s soft, no smell, last for a long time. You are the only place I shop for hair now. You have good selections, and most of all the coupons and points you provide.
Sloan Jackson –
I love this hair! Minimum shredding but that’s expected with deep wave hair. It takes color very well. I will be ordering this hair again
Kenneth Darrell –
The hair is very light with no shedding. The texture was very soft and it didn’t have a weird smell like a lot of other wigs. I would definitely buy from this company again. The customer service is also amazing. They get right back to you with any questions. Such a great company. I would recommend it to all of my friends and family.